Privacy Policy

Effective Date: [Insert Date]
Platform: https://www.octakidz.com
Owner: Curiosity Quest Private Limited (“we”, “us”, “our”)

THIS PRIVACY POLICY OUTLINES HOW WE COLLECT, USE, DISCLOSE, AND PROTECT THE PERSONAL INFORMATION OF USERS, PARTICULARLY CHILDREN UNDER 18, IN COMPLIANCE WITH INDIAN LAWS, INCLUDING THE INFORMATION TECHNOLOGY ACT, 2000, AND THE DIGITAL PERSONAL DATA PROTECTION ACT, 2023.

1. Information We Collect

We collect the following types of information:

a. Personal Information

Child Users: Name, age, gender, educational details, learning activities, performance metrics.

Parents/Guardians:Name, contact details (email, phone number, address), relationship to the child.

b. Sensitive Personal Data
Passwords, financial information (e.g., payment details), and any other information classified as sensitive under applicable laws.

c. Non-Personal Information
Browser type, device information, IP address, usage data, and cookies.

2. Purpose of Data Collection

We collect and process data to:

  • Provide and personalize educational content.  
  • Monitor and report on child user progress.
  • Communicate with parents/guardians.
  • Process payments and manage subscriptions.
  • Address details to deliver the physical booklets and other learning materials.
  • Ensure compliance with legal obligations.

3. Consent and Use by Children Under 18

Parental Consent:  Users under 18 must obtain verifiable parental or guardian consent before accessing the platform. (need to provide checkbox in the signup page)

Supervised Use: Parents/guardians are responsible for supervising their child's use of the platform.

Withdrawal of Consent:Parents/guardians may withdraw consent at any time by contacting us at support@octakidz.com. Upon withdrawal, we will cease processing the child's data and may restrict access to the platform.

4. Data Sharing and Disclosure

We do not sell or rent personal information. We may share data with:

Service Providers:Third-party vendors who assist in operating the platform (e.g., payment processors, analytics services).

Legal Obligations:  Authorities or legal entities when required by law or to protect our rights.

All third parties are bound by confidentiality obligations and are compliant with applicable data protection laws.

5. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. Measures include:

  • Encryption of sensitive data.
  • Regular security audits.
  • Access controls and authentication protocols.

6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Upon request, we will delete or anonymize personal data, subject to legal and contractual obligations.

  • Encryption of sensitive data.
  • Regular security audits.
  • Access controls and authentication protocols.

7. User Rights
Users (or their parents/guardians) have the right to:

  • Access personal data we hold.
  • Request correction of inaccurate data.
  • Request deletion of data.
  • Object to or restrict processing.
  • Withdraw consent at any time.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyse usage patterns, and deliver personalized content. Users can manage cookie preferences through their browser settings.

9. Grievance Redressal

For any concerns or support, please contact:
Curiosity Quest Private Limited
Email: support@octakidz.com
Phone: +91-9500110931

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the platform after changes constitutes acceptance of the revised policy.